Claims Consultant - Bell Partners


LocationSydney, NSW
  • Strong career path & potential
  • Training, development & mentoring
  • Great team culture with lots of opportunities

Become an integral part of this award-winning team, working closely to support the brokers to deliver on our service promise in their time of need – during claims.

The Job

  • Lodgement and Management claims across both domestic and business policies, ensuring swift and positive resolution.
  • Work collaboratively to support the insurance broking teams to drive the best outcomes for your shared clients
  • Proactively work with the insurer partners to negotiate the best settlement with speed, open communication and transparency, always putting the client first
  • Ensure customer service is provided at a very high level, ensuring each and every interaction with clients is a positive experience and drives customer retention, including providing accurate responses to client queries within 24 hours.
  • Full-time role based at King Street Wharf office.

What you need to succeed

  • Experience as a claims consultant across both business and domestic lines
  • Passion for success – high performers only need apply
  • Attention to detail and strong accuracy as well as organisational skills
  • “Can-Do” attitude, finding solutions rather than problems and able to think on your feet
  • Confidence speaking with clients at all levels

What’s in it for you?

  • Great Culture with genuine work-life balance
  • Professional Development and training programs
  • Be part of a Professional Team – Excellence Awardee for Brokerage of the Year, Broker of the Year and Best Customer Service for the last 5 years.
  • Staff benefits – in addition to a competitive salary, we offer great benefits that reward our loyal team members

** Please note you must be currently based in Australia and have the valid right to work in Australia. Please do not apply if you are seeking visa sponsorship **

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