Get to know Michelle – Account Executive

We’re excited to introduce you to Michelle, one of our outstanding team members! Based in regional Victoria, you might only catch her on your screen. Michelle has been with Bell Partners Insurance for a few years now and to help you get to know her better, here are ten questions to dive into her world…

What do you most enjoy about insurance broking?

I really enjoy insurance broking as it is a service people genuinely need and I feel like I’m making a difference in my client’s life. I like being able to help them find the right cover and assist them when it matters most.   Plus I find it a personal challenge to help my clients find the right balance of price and coverage.

What do you love most about working at Bell Partners Insurance?

Without a doubt, it’s the people I work with. Everyone gets along really well and there is a great team culture. It hasn’t made a difference that I’m based in another location; we still work well together as a team, help, and encourage each other and we love to have a laugh!

What does exceptional service mean to you?

To me, exceptional service means being approachable and putting myself in my clients’ shoes to really understand their needs.  It’s by really understanding my clients and the risks they face that I’m able to best defend them against those.

What behaviour or personality trait do you most attribute your success to, and why?

I think if you enjoy your work, it is easy to succeed.

What’s the best advice you were ever given?

To go with your gut and trust your instincts.

How do you prefer to start your day?

With coffee!  I’m a busy mum of three, as well as an Insurance Broker, so I’m always on the go.  The regular caffeine definitely helps!

What energizes you at work?

 I like being busy and having deadlines to meet as it keeps me focused. But most of all, I enjoy hearing from clients about their new business ventures, or the new house or car they have purchased and so I can share in those moments with them.

What’s a work-related accomplishment that you’re really proud of?

I am really proud of the relationships I have been able to build with my clients in such a short period of time since I have been with Bell Partners Insurance. To have clients feel that they can approach me and trust me to provide insurance advice is a good feeling.

What’s your ’sing in the shower’ song?

“What’s Up” by 4 Non Blondes.  Those high notes are best kept to the shower, I think!

Do you have a hidden talent?

I’m not sure if I’d call it a real talent, but I did enjoy playing netball growing up and I still play now. l am part of a team with my friends and we play on a Thursday night.

 What’s something about you we need to know?

I am a mum to 3 kids – Tahni 16, Ava 14 and Kohl 9. I love spending time with my family and friends and spending time at the beach 😊

If you’d like to get in touch with Michelle to discuss your insurance needs – business or personal – you can reach her on mturner@bellpartnersap.com.